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I believe this, there are some really dumb Gamestop/EBgames employees.

"in turn, told her that it was ABSOLUTELY necessary and that her console was definitely going to break in the next few months." ...yea that would just turn away alot of sales from new costumers just from hearing that.

If it were me in that position, i'd just be like "Just sell me the fcking 360!!! i dont care for your warrenty sht!!!" ...and as he's finally ringing in the 360 and ask for the money i'd walk away and be like "Fck this sht your place doesnt deserve my money, im buying elsewhere." lol I seriously cant stand employees pressuring consumers like that.