I suggest adding some powder. People love powder in letters.
Other then that it is pretty pathetic that you feel you have to do MS a favour in order to get a working console. I don't mean pretty pathetic, but pathetic in it's lowest form and then a lot of miles underground.
2.5 months of service, you should have taken a dump in it and send that.
PSN name: Gazz1979 (feel free to add me, but please put your Vgchartz name in the message!)
Battlefield 2: Gazz1979