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You occasionally get a nice person there. I just wish they were better with there pre-order deals and would just sell me a "new" game in factory sealed shrink wrap, and not a used-display case with a potentially scratched disk.

My mom got my Chrono Trigger a few weeks back. It was new for like 25.99 or something. Came in a used display case with a new sticker on it. So I put it back in the bag, went back and told them to give me my money back because I didn't get what we payed for. and then I went to eBay and got a new one with a free poster for only 19.99!