Asking users is in fact the worst response, the proper response is not to listen to your customers, but understand the reasons a customer buys something, or doesn't.
Too many incumbents listen to their customers and then get sent in the very wrong direction.
Listening to their sw houses and developers is also wrong as those are the same developers who put them in the position to be disrupted and most of those devs are getting disrupted as well.
Resources will not help them Alb, in fact resources will likely hinder them in responding correctly to Nintendo, often times its the less resourced dsiruptor that destroys the well resourced incumbent, because the incumbent for all their resources lacks the processes and values to understand the disruption.
Nintendo is already fighting, and winning, but there is nothing that shows that Sony and MS can counter Nintendo's battle plans, so there is little reason for Nintendo to change plans
Predictions:Sales of Wii Fit will surpass the combined sales of the Grand Theft Auto franchiseLifetime sales of Wii will surpass the combined sales of the entire Playstation family of consoles by 12/31/2015 Wii hardware sales will surpass the total hardware sales of the PS2 by 12/31/2010 Wii will have 50% marketshare or more by the end of 2008 (I was wrong!! It was a little over 48% only)Wii will surpass 45 Million in lifetime sales by the end of 2008 (I was wrong!! Nintendo Financials showed it fell slightly short of 45 million shipped by end of 2008)Wii will surpass 80 Million in lifetime sales by the end of 2009 (I was wrong!! Wii didn't even get to 70 Million)
