well I have so far been in contact with Sony 3 times..
1st: I had freezing problems on BFBC, they told me to reset to manufractor settings, I did and it was fixed..
2nd and 3rd.. my PS3 broke twice and both times I was helped for free although I was out of warranty..
I am a very satisfied customer.. thats fo' sho
Currently playing: MAG, Heavy Rain, Infamous
Getting Plat trophies for: Heavy Rain, Infamous, RE5, Burnout and GOW collection once I get it.