Meh, I learned that I shouldn't generalize when it comes to older people and technology. My senior manager knows more about MS Office then I do. When I go to the supermarket, it were the elderly (and I mean at least 70+) who were hand-scanning their own groceries instead of using the regular check-out line. Mind you, this does not only involve scanning your own gorceries but also paying by card and requires the use of a bar-coded card. It took me sometime to figure it all out.
Contrast becomes more clear when giving training in our electronic patient-docs. The training mostly consists of showing where to find all the buttons and proper fields, how to find patients in it, etc. Almost everyone passes the tests required to use it in practice.
The people who don't fall in two categories:
1 - Foreigners with a very low graps of the language.
2 - Older, usually doctors/psychiatrists 50+ who don't even take time to learn about "all that computer stuff".
The second group is the real issue.
The Doctor will see you now
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