It's a lot simpler than whats being discussed here..Of the 3 consoles the 360 is by far the worst designed console (IMHO of any gen) for reliability. Arguing over what it is now is irrelivent, the damage has been done, Microsoft tried to respond but at the end of the day Microsoft are banging their heads against a wall when it comes to fighting 2 of the best companies in the world for reliability in Electronic products.
"...the best way to prepare [to be a programmer] is to write programs, and to study great programs that other people have written. In my case, I went to the garbage cans at the Computer Science Center and fished out listings of their operating system." - Bill Gates (Microsoft Corporation)
"Hey, Steve, just because you broke into Xerox's house before I did and took the TV doesn't mean I can't go in later and take the stereo." - Bill Gates (Microsoft Corporation)
Bill Gates had Mac prototypes to work from, and he was known to be obsessed with trying to make Windows as good as SAND (Steve's Amazing New Device), as a Microsoft exec named it. It was the Mac that Microsoft took for its blueprint on how to make a GUI.
""Windows [n.] - A thirty-two bit extension and GUI shell to a sixteen bit patch to an eight bit operating system originally coded for a four bit microprocessor and sold by a two-bit company that can't stand one bit of competition.""