I'm writting a letter to SONY!!!!!!!

[binary solo]

mibuokami said:
A few pointers:

* Go straight to the top, never wast time on QA, find the big boss man and email or TELEPHONE him / her instead. The higher up you go the more chance you have of getting things fixed.

* Be reasonable in your argument. Do not mention the 360 or drivel on about being a fan. Do mention that you are a long time customer who has been happy with the product until now.

* Mention the concept of fair use for any consumer electronic (the more expensive it is, the more a product manufactorer has a liability to ensure that the product last it's life cycle') most country has similiar laws to this effect even if its generally not enforced.

Cross you fingers.

You read my post didn't you?

@ phinch1: SOmetimes it's more effort than it's worth to try to get the free service you think you deserve. I've cut my losses and paid the money in a few situations where I thought justice was on my side. But it was going to cost me more in time, effort and stress to try to extract justice, so I ended up not sticking it to the man. I suggest you still send the letter. You never know, they might send you a box of chocolates.