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Let me chime in. I dont post a lot, but lurk alot hah.

I bought the zune hd 32 through dell. I love it! I havent had any problems with it at all. Its weak on the Apps front, so if that is your main interest, you should go with the touch. there is no telling how much support there will be for the zune apps and the zune team has been quiet barring a few updates 3-4 months.

I dont think it is selling that well, despite great reviews from the tech world. no marketing from MS makes you wonder how serious they are about the device. I hear that this xmas, they will push it more by ads. We know they will push the software side. Last figure I heard is that they are around 5%. maybe less. On Amazon, it scored a 4.5 stars and reviews steadily climbed in numbers, so there are people out there buying it...just not the masses.

I have my ZHD with me all the time, I recently bought the incipio leather case from Best Buy and works great. It still fits in my pocket with the flip case on, so that tells you how small the device is. I use the radio alot and it works great, except when you are barricaded in a building. I discovered HD channels I never knew existed! I am also able to use the zune with my current set up in my car, the soundgate core, which allows my acura tsx to operate the zune through my car radio and steering wheel controls. Of course, the touch screen makes it easier to navigate than pushing buttons on my radio and wheel...but volume control is where its at!

During down times, like when I wait on an oil change or at the airport, I watch videos and podcasts and the screen, battery life, sound, is superb. the current games are pretty fun, but Im not much for mobile gaming...at most, I might spend 20 minutes on each game. I do like Chess and poker though. I do get a lot of interest from strangers when they see it, but they never seem to know what it is (what kind of ipod is that! ahah)....MS is not pushing it.

The internet works well for me, though it is dependent on the wifi signal.

right now, you can get a good deal for the 32 and 16. I think if you go to Dealnews.com, they offer the 32 for 250-260 incl shipping and the 16 for 198.

I highly recommend this device for media purposes. It just does it better than itunes/touch (minus apps). there is a huge potential for apps though, with the tegra chip...which im sure most know about already. But you may not want to count on potential but rather what is actually available.

The last thing I would mention is that there is not much in terms of accessories. They are starting to come out slowly though.

Hope that helps!