my ps3 broke i need help

[Boutros]

toastboy44562 said:

twesterm said:
Have you contacted technical support?

ok i did, they said it was a hard disk failior, they will repair it for free. but does this mean i loose all my data? also they said i might be able to exchange it for another system. (i have the phat though so im not sure how this will work)

All your save files are lost. Did you ever made a backup?