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Faxanadu said:
Dallinor said:
Faxanadu said:
it is quite pathetic of a large company to be so cheap. so what if there is a lot of dust on it? deal with it. clean it and send it back. the ps3 should survive a bit of dust. DONT EVER get into a quibble and post pics on the internet, embarrassing your client and loosing your own face. how stupid can sony be to do this?

Are you really serious? That's more then 'a bit' of dust. If I saw that amount of caked dirt and dust on any electronic device in my house I'd be scrubbing at it furiously with a cloth, willing it not to break down on me.

This is a logical response from Sony, people are curious as to what could have caused the breakdown, so they post pictures displaying the level of neglect this customer had for their product, thereby alleviating the worries of other PS3 users and potential buyers.


so you recommend any company to get into a public bitchfest to show everyone how cheap you are? way to go for your PR. Deal with it, repair it, end of story. this has been quite a negative story for sony so far.


C.S. doesn't have an obligation to take care of your system for you. It's in your terms of service now if everybody would just READ them they'd know that. The Tech/C.S. department of Sony will take care of ANY mechanical problems that are caused from faulty parts or programing, DUST is not their fault. If you're that neglectful with a system no company should reward you with a fixed/brand new one. Any company that does is going far beyond their call, and most of them don't do it for very long because people like this abuse it.