ironman on 18 November 2009
wow...just wow. Some of you should be ashamed of yourselves. I really don't think the OP is interested in people quoting console failure rates (especially not ones that were pulled out of somebody's fat ass), or the propaganda that some shitheads have to spew at every chance they get. Utterly pathetic.
@ OP, please rewrite that, be a little less emotional about it, and more professional, that will turn a head or two, then, when you don't get a reply, do as Twesterm suggested and send a copy of your original letter with a letter asking for the courtesy of a reply.
Meanwhile, call up customer service, and ask to speak to a manager, then explain your situation, if they cannot help you, demand to talk to their supervisor.
