Long thread but adding my 2 cents. I have a PS3 that has never failed me, not after an update nor any other time. I had 1 PS2 and it never failed me. I have owned 2 televisions in the past 12 years and they were both Sony. I have had a few other items that were made by Sony and they were as reliable.
Does this mean everyone has the same experience? No. Does it mean to me they have shown themselves to be a reliable, dependable company? Yes.
In today's world the number of companies that actually care about anything short of money/profit is pretty small. I don't kid myself and pretend Sony cares about me personally, but they do give me reliable products and have earned my "loyalty".
Sorry but your article does appear to be "troll-ish" as many have said, but that is my personal story of Sony love.
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