Zyzomys on 10 November 2007
I would copy this story to every Internet forum I could think of. I would also ensure to include the reference number for the service call, and serial number for all to see. Hopefully someone from the media uses this information to verify the story and then runs with it. Sounds like a good Fox News story (as long as it can be verified to be true!) to be run before Black Friday. MS only took responsibility for their problems when it started to appear in the regular news media. Also contact the BBB where Sony America is located and make a claim. They will contact SCEA on your behalf and work towards a solution.
