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Mitsurugi said:
I don't understand whats so difficult and intimidating about using a controller. If people can learn to use cell phones, keyboards and digital cameras with dozens of tiny or oddly placed buttons then whats so complicated about 4 colored buttons (Xbox 360) or 4 simple shapes (PS) or 2-4 top buttons. Unless they don't know left from right, are color blind and have poor hand-eye coordination, using a control should be dirt simple.

Cell phones - numbers and letters.... the extra buttons are really only extra language input so phones don't have that many "control" buttons.... usually 2-4 control buttons plus some kind of navigation tool (d-pad or mini thumb stick)

Keyboards - again, a keyboard is a typing tool, the buttons do what they say on them and nothing else (at least as far as standard consumers use them)

Digital cameras - for the most part the buttons always stay the same (as with phones/keyboard) but to be honest, except for avid photographers I don't think most people actually learn how to use their digital camera's fully... most will put it on auto and apart from pressing the shutter button they will only use the zoom function and the review photo button.

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furthermore, there is the control stick issue, the 3 examples you used all have digital buttons.... controls pads now have a number of analogue inputs that often require variable input strengths. clicking a phone button is a simple on/off, moving a character in an FPS can require you to hold the control stick at a slight angle in one direction, followed by a steeper angle in another direction, then perhaps a rotate around etc... all with the right timing as well. (timing being another issue often present in games but not in your three examples)