crumas2 on 20 September 2009
| welshbloke said: In some small way it was inevitable that Sony would get complaints around the YLOD. The comparison will always be drawn to the Microsoft RROD. Rightly or wrongly, I think at the real heart of this is the fact that Sony charge around £150 to repair the console although the price quoted above is less (probably a less vat amount). The current charge for the warranty repair is driving people to 3rd parties which in turn will mean that Sony figures will not be accurate. I cannot see the figures being much higher though than the quote supplied by Sony. The majority of these repairs are out of warranty so people will always find the cheapest alternative which is not Sony which in turn means Sony may well be partially isolated from the failure rate. It would make more sense for Sony to tackle the repair costs and spend less time moaing. Having watched this programe before they will likely make Sony out to be the anti christ and the damage will be done. |
You bring up an excellent point... if Sony is so determined to prove that the issue exists a tiny percentage of the time, then they should put their money where their mouth is and eat the cost on those repairs. But of course they won't... Sony is determined to make consumers who purchased the PS3, even those who purchased it for $600, eat that cost. If I bought a console for $600 and it died 13 months later and Sony refused to fix it for free, I would be going to someone like Watchdog looking for relief.
Sony may win this battle legally, but they're going to lose it in the hearts and minds of consumers.
