Geek Squad overcharges for A LOT of things, which is why my dad and I really dislike them (note that I didn't say hate). We had our old desktop taken in for a diagnostic scan and it cost us $199 for the scan (which took up 2-3 hours). Then one time my second laptop (the one that had gotten destroyed in a carwreck last summer) had an error (turns out it somehow got a virus) and the desktop booted up to a black screen, so I left math class ASAP and went to Geek Squad. One of the guys opened up the Task Manager, typed in "Explorer" for a new Task, and got everything loaded. Then he wanted to charge me $30 for him doing that. I went APESHIT then. I couldn't leave Best Buy for not paying for his 'service,' so I called my dad to come settle things and we did. Ended in getting Geek Squad written up after reporting it online, so that Best Buy had to change its standards/service prices.
