Honoring The Memory Of Purchases Gone By
Retail | Ontario, Canada
(It was the end of my shift, and an elderly woman comes over with two lampshades. They ring in at $3.50, and she pays and takes her bag.)
Customer: “Can I return these if they don’t fit my lamps?”
Me: “Of course. Just hold on to your receipt.”
Customer: “What if I lose them?”
Me: “We can give you store credit.”
Customer: “Oh no, that won’t do…”
Me: “Well…just hold onto your receipt.”
Customer: “…can I have 5 receipts? I’ll put one in my wallet, one in my purse, one in my fridge, one in my underwear drawer, and one with my husband’s ashes.”
Me: “…”
(The woman leaves with her 5 receipts.)
Co-worker: “That was a really important $3.50.”







