shakarak on 31 October 2007
I work for t mobile customer care, and were regarded as one of the top in the industry. Whoever said customer care is an easy job has not done it. Where I work there is immense pressure on every call, your always being judged, and u get little to no time. Easily swamped. But I enjoy my job and t mobile is a great company to work for. I've had horrible experiences with nintendos customer service. THey screwed me out of lots of money and hung up on me lol.
Jd power and associate awards are the only ones that matter.
