@theprof
As for the 35% number, if you read the PDF it's explained how they came up with that, but it's a very gross estimate with no statistic involved, simply based on an email survey among their customers.
PS: I don't want to argue about the "equation" issue, because it's hardly relevant, but you're not expressing yourself correctly from a mathematical standpoint, trust me and/or verify it from other reliable sources.







