By using this site, you agree to our Privacy Policy and our Terms of Use. Close
footbag said:
Sony has always had terrible customer service. For years they have survived on the perception that they make better quality products then their competitors. Problem is their competitors now have better quality, customer service and perceived value.

 ur joking right? better quality as in the highest failure rate of all time? better customer support as in arguing with an indian dude for an hour and getting multiple bricked 360s? percieved value as in having to buy all kinds of add ons for rediculous money(HDD, hd dvd, wifi)to get what the competitor has for slightly more?

ps3 is expensive and out of many people's price range, that doesnt = less percieved value.