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disolitude said:
@ Destroyer
lol...i think business customers that are loosing millions of dollars a minute because their blackberry is not working are the worst tech support customers. Pretend tech savy moms i didnt have too much problems dealing with when i did tech support few years back...

don't know about that mate, all I know is that it took over 10min to convince a customer to powercycle his mac, bastard kept telling me the mantra that macs don't need to turned off unlike shit PC's with windows, after I threaten to release the call because he was not co-operating he finally powercycled the fucken mac, and guess what, it resolved his retarded issue, the ungrateful prick then just hung up with out even saying thanks of even apologising for his rude behaviour, such is the case though in tech support I suppose, but I find that mac users on average are worse to deal with than PC people...I guess it's this "I'm to cool to have my cool mac break, and way to cool to have a PC dude even attempt to help me so I'll be a cool prick just for the fuck of it, BTW did I mention I'm cool?" type of thought proccess or something.

Well that's my general experience. XD