Should I go through with this?

[SnakeEyez]

sega4life said:

 

warranties go with the item, not a person, unless someone registered the system under their name, so in some cases the system can be retrieved if stolen.

My guess is he bought the system used from somewhere and when he called to get it fixed it was registered under someone's name, and your friend said he was the first and only owner, now MS wants proof it was his..

Is that the case?

no he bought it new