Leonidus on 29 May 2009
You could actually take them to court, but that would be petty.
You should be covered legally to get a full refund (This is certain here in UK). In the Sale and Supply of Goods Act 1994 it states that all products must be 'as described.'
Id just advise keeping on at them, all that legal crap gets weird for example if the game you bought was pre owned.
