Honkeytonk Monkey on 24 May 2009
Tell him to go about fixing it online, not over the phone. It's much quicker and you don't have to talk to a retard on the phone. If he enters the serial number online it will automatically detect it's not 3 yers old and automatically slot is as a warranty repair. They'll send him a box and it'll be a couple weeks or so before he gets it back. No receipt is required, just a serial number.
