Well I just recently found out that this Acer I got about 20 days ago isn't fast enough for this music program I use, so I decided that I should refund it for a Dell Inspiron that has a Core2Duo processor.
I'm actually having problems though. My friend used his Silver rewards card at Best Buy when we paid for it, which extends the refund deadline to 45 days on some items. I called Best Buy just to make sure the refund is possible then all the sudden, I'm told the extended refund doesn't apply to computers. I called a 2nd best buy and they put me on the phone with someone else.....I got a quick no from someone that wasn't willing to negociate. I finally called a 3rd one and might have a chance. They put the supervisor on the phone. I told him that I was told that I had 45-days to refund it (yes that's a lie, I'm pretty sure they said 14 days). I explained to the guy that I do alot of music production and that the computer is pretty much unuseable for what I do. He was willing to listen. He spent some time looking through their refund policies and said he couldn't really find anything on the Silver member refunds but since we paid in cash, he also said a refund is possible. Though he said we have 45-days, I still wanna get it refunded fast because if any more probs come up when we go to refund it, I think it'll make us look a little more credible. Prob is that my friend is in Mexico and I need to wait for him to come back. He did say friday, which is today. I'm gonna give him a call later.
Basically the way supervisor put it, as long as my friend is there with me (since he used his card) and I have the PC with me in good condition, I was told I'd get a refund.
So I'm about to save all my data but my main question is......what do I do with the rest of the stuff on here? I've never refunded a PC before. I didn't even have it long enough to mess with Acer's backup/restore thing. Once I got everything backed up to my flashdrive/DVD's, do I just leave the rest there? Or should I wipe everything clean (if that's possible) ?
