Seems to have been handled pretty well judging from the youtube video. Looks like he will be getting his PS2 backwards compatible 80GB PS3 afterall.
Sounds like the Sony Style shop employees were misinformed or it is standard procedure to first offer a new newer (cheaper) PS3 model first, this then goes forward unless the customer asks for the older model PS3 (more limited supply).
Not suprising (most shops operate like that), but it's nice to hear the repair center has plenty of them in stock for replacement.







