SamuelRSmith on 11 April 2009
When my PS3 kicked the bucket, they replaced for free "as a gesture", even though it was out of warranty (launch system)
I don't know why, though. Perhaps the woman thought I had a sexy voice, or something.
Anyway, when you call Sony, try and put on a Pierce Brosnan-esque voice, it could just save you a pile of wonga.
