I don't mind it as long as the cutscene is:
1) Well done (tone, graphics, cinematography etc)
2) Length is relative to importance in story (If a major plot twist is revealed, I dont' care if it goes for 1 hour, but I don't want to sit there for 30 minutes just to be told I need to go to the next town)
3) Have to be pausable and skippable (unless it's to mask load times, which is forgiveable if there are no loads during a level).