Are Out of Warranty Owners Second Class Customers?

[reask]

Tyrannical said:

reask said:

I ask the question because I have had two totally different experiences.

When I was under warranty my console was collected and returned within 9 days.

Out of warranty 4 weeks and I now have to get it repaired privately.

So are MS purposley fuc***ing folks around so they buy another console?

Your thoughts and experiences would be appreciated.

 

What part of "out of warranty" is so difficult to understand? How is that any different from any thing else, like a car that's warranty has expired? You don't have to get it repaired privately, I don't know where you got that false idea from. MS will still repair it, but they will charge for it.

I paid 88Euro 28 days ago.

I now have to wait a further 30 days for them to reimburse me as they never came out for it.