I just wanted to tell every one how happy I am with Sonys customer service! I got a ps3 2 months ago and after a month and 1 week the disk drive broke (I was so mad!), and although it took me forever to track down the customer service number I finaly got onto them! And the lady on the phone was so pleasent, she really sounded like she wanted to take good care of my baby ps3 :D! She told me all the little intimate details of what will happen to it and where it will go as if i were the parent of a child who was getting an operation. And then I found out Sony is going to tell me when my ps3 arives and then finishes going under the knife, so I can keep track of it though the entire process! Now that is a company who is in touch with the owners of this system!
Any way I feel good about my broken ps3 now and I cant wait to get it back! From that one experience it's changed my whole perception of sony from the media and I just want to tell all you long time sony fan boys that I'm very impressed with the company you've chosen to follow in the console war! :D
If at first you don't succeed, you fail
