No one to blame but herself, if the classes required Internet and Microsoft Word, she should buy the computer with what she needed (Ubuntu works great with all Verizon's plans and Open Office is compatible with MS Word, but if she doesn't know that she should investigate from the beginning to know if Ubuntu could do that, and if not, buy Windows...
I remember what was like to make an ADSL-USB drive to work with Linux, especially Red Hat and Mandrake distros (my favorite ones back then), after i changed my ISP (it was crappy) i demanded with the next one devices with Ethernet connection... then Ubuntu came, and i was shocked to find out how easy was this OS to work with, if it wasn't for Adobe Creative Suite, 3D Studio Max, Maya, Visual Studio .NET, etc. (work stuff) and games, i'd even throw Windows out...
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