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That's just the thing, just because something is the best we currently have doesn't make it good enough for the statistics we want to use. If all I have is my eye to judge the length of a molecule, does that mean I should go ahead and do that?

As for sales vs reviews in terms of what's good, if people are really concerned about what game to buy they need to find a site where the opinions generally match their own. If, for example, you happen to enjoy most of the games that IGN gives high scores then you may well be better off ignoring Metacritic entirely and focusing solely on a game's IGN score. I know that's something I used to do. There were particular reviewers who had tastes similar to mine, so when they liked a game I could be reasonably sure I'd like it too. We shouldn't be too quick to discount sales either, because they are, at least on some level, dependent on how "good" people perceive a game to be. Of course what's good for one segment of the gaming community may not be the same for another segment. It's like movies, Terminator 2 was a good action film, so people who like action films are likely to enjoy it and its box office taking reflect that and the relatively large number of people who like action films. On the other hand, even a very good arthouse film is unlikely to do that well at the box office simply because there are less arthouse fans than action movie fans.