There are two things a good business never does: ignore their customers, or give into their customers' requests. This is not contradictory, either. Good businesses look at what their customers do (and don't do), and react to that. EA is not looking at what their customers are doing. They're trying to write off what their customers are doing as being unimportant or the customer's fault, and leaning on a crutch called "opinion". But opinion makes a poor crutch, since it's not made of anything solid or useful. If EA wants their fortunes to improve, they need to look at what their customers' reactions are to what they're doing, and what their customers are doing instead of buying new products from them.
Sky Render - Sanity is for the weak.
