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XGamer0611 said:

Update: I have now called Microsoft three times. They were supposed to send me a shipping label by email. That failed twice, now they will send a box to my address. I thought for as many times as the 360 fails that this process would be streamlined.

The PS3 is looking so much better right now.

Did you put in a repair request online? That's what I did and they sent the coffin out no problem. It took 4 days to reach me. Very easy and with no need to get on the phone with anyone. Though I don't believe I'm getting any perks out of it. I should've called and complained, maybe got free MS points or free Live.