I was a Sony fan last generation.
6 things that I hated and made me switch...
1) I owned many Sony laptops, phones, TVs, and PS2's... All died within 6 months of warranty expiry. Mostly for inexplicable reasons...
2) Sony's handling of the root kit incident.
3) Sony always has premium pricing and within a few months, there is always some other vendor coming out with something just as good overall.
4) Sony is Japanese and I prefer to buy Canadian or American... Not prejudice, I just want to support jobs here as much as I can (Even though they are just corporate head office jobs and not manufacturing).
5) Sony's support... I have phoned support for them many times and it took hours to get to where I needed to and after that I never got a satisfactory result.
6) Sony got too sucessful with PS2 and stopped responding to users. XBox Live swept through and Sony was asleep... Near the end of the last gen most games were also getting built for Xbox but Sony had a such a large market share they never responded.
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