By using this site, you agree to our Privacy Policy and our Terms of Use. Close

Good luck with the Toys-R-Us scam. We went there yesterday to get the Wii Zapper accessory for 40% off. Went to the accessories section, picked one up, took it to the register, and tried to check out.

The sales guy scanned it and said, that will be $24.99. I replied that it should be 40% off. Another sales guy nearby explained that because the Zapper contains a small game called Link's Crossbow Training (which can't be purchased separately... it's really designed to give the Zapper more value), the Zapper wasn't an accessory... it's software.

Apparently, the WiiMote and nun-chuk are excluded, but the ad states that plainly. However, the Zapper was not mentioned as an exclusion in their ad, nor were memory cards. My guess is the Wii Fit has the same exclusion because it has "software" included on a DVD-rom.

I complained to the "shift manager" about it, she said that she agreed it wasn't honest, but that they had to do what corporate told them. On my way out I mentioned to another register clerk that this would be our last trip to Toys-R-Us, and she stopped me and wanted to know why. I explained, and she said, follow me. She had someone take over her register, took me back to the electronics department, told me to get the accessory in question, then forced the register to override the price with 40% off. She and the other sales clerk in the electronics area then proceeded to have a dialog about why the shift manager hadn't done "what was right." That's what should have happened to begin with, but I will continue to shop at Toys-R-Us now due to that clerk doing the right thing for the customer. Gas isn't cheap, and having someone drive all the way out only to a store just to find out the sale has hidden, significant exclusions just causes people to shop elsewhere.