Purchase Wii's and give them to anyone who has a problem =P
Joking aside, I think they need to recall all units in stores and offer voluntary recalls for anyone who wishes to have their unit replaced/fixed even if it has not yet had a problem. They will never do this as they have no incentive since it looks like 360 owners are going to except the "Voluntary Manufacturer Warranty Extension" as a solution.
Aside from the recall route, I don't know that there is anything they could offer me that wuldn't seem irrelevant. I am glad I don't own a 360 right now, and I don't mean that as a dig, I just don't envy you guys going through this BS. Any time you pay a premium price for a piece of electronics equipment you deserve better treatment than this. Console propaganda aside, this is the type of customer service experience that could prevent me from ever purchasing anything from a company again.
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| To Each Man, Responsibility |
