Ten Little Xbox 360 Sitting in Their Graves... and Counting

[nitekrawler1285]

kowenicki said:

nitekrawler1285 said:
Microsoft sends people refurbished machines as replacements. I had customers have refurbished machines arrive broken out of the box. If they just bit the bullet and sent new machines we probably wouldn't hear these kinds of stories. They bring back awful memories of working for 360 tech support.

lies.  I had a brand new one sent when my launch console broke.  The maufacturing date was very recent and it was obviously brand new.

 

 

They might have changed policies since I worked there.  It has been about 2 years after all.  Maybe that was a part of the whole 1.15 billion they spent on fixing the RROD fiasco.  It was definitely true information however.