Mine did that twice then played strong for 8 more months before getting the real thing. I moved from Idaho to Texas and I think the climate change did mine in. Did you have any graphical artifacts/glitching before it shut off? If so I would bet its not a power surge.
If you have to send it in I recomend doing it online. Its quick, painless, and easy. Much better than dealing with the call center IMO.








