Reasonable on 17 August 2008
I've had same problem twice! Guess I've just been unlucky with PS3s.
In UK they replaced the second unit even though it was out of warranty, although I did imply they should on the phone due to having two failures, etc. To my surprise they got me a new 60GB in three days - I'd heard if you had a 60GB you had to wait a looong time.
Main cause when I inquired is either overheating due to poor ventilation etc or the unit being knocked violently when active.
Try to be reasonable... its easier than you think...
