By using this site, you agree to our Privacy Policy and our Terms of Use. Close

I'm puzzled how Chris Lewis thinks that european customers might see this as a positive message instead of just beeing ignorant to it.

By law european customers get a two-year warranty on electronic products from the retailers anyway. So for us it's not a big deal if the manufacturer increases their warranty by another year. I think it's more convenient to put things straight with your local retailer than having to cope with call centers in Irland or India.

Eventhough the two-year warranty has some restrictions like after 6 months you'll have to proof to your retailer that the problem wasn't your fault. But with a non-working and unopened console without visible damage (like burn marks or a case crack in the shape of a foot) it isn't a problem at all to get a new one or a replacement while yours is going to be repaired.