I hate how he always complains to Geoff that people are never satisfied. That's a good thing! You don't want people to say they've had enough of your games. If people want to buy your products you should do all you can to meet that demand. Don't complain that people want more!
His preachy attitude is especially unwarrented now that their console isn't selling so well. I hate the cocky style of the xbox execs too, but at least for what's-his-name, the current xbox head, I can't deny that he's doing a good job of turning around the disaster he was given. He even managed to incorporate both VR and AR with the product in some aspects, though not sure what will come of that, and he's been making bold moves.