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Forums - Sony Discussion - How big is the PS3 lens problem ?

It happened to me today. The PS3 refused to load any BD game. But I could read CD or DVD.
So I put a BD movie ... and it works. Then I tried my games and everything was back normal.

I think it's a software issue (some random bug with the operating system).



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no problems with my 60gig. sounds like a local problem with the 40gigs.



crumas2 said:
Final-Fan said:
HappySqurriel said:
Final-Fan said:
HappySqurriel said:
Mars said:
There is no lens problem, some software compability issues yes. PS3 is at less then 1% failure rate.
If you want to say the reliability is good, just say "The PS3's reliability is good" ... Don't make up numbers!
I've heard "less than 1%" also. What's the real number and what is your source?
I don't have a number and I don't have a source ... Just having heard "less than 1%" is not very trustworthy, or believeable. Also, less than 1% is not (in general) believeable because (unless Sony found 'magical' hard-drives) the hard-drive's failure rate shoud be noticeably higher than that.
Are you sure? I thought that hard drives were very reliable these days. The PS3 is barely more than a year old so I would expect very very small failure rates from solely HDD failure.

(Wikipedia sez 600,000 hours MTBF for average quality SATA HDD, which would be 2.5% in a year if they were all running 24/7. So I would be surprised at more than 0.5% HDD failure rate to date in PS3s.)

Hard drives have gone down in reliability over the past decade because drive manufacturers are having to get more aggressive in the designs to keep increasing the storage densities.  In the 70's and 80's read/write heads rode on a cushion of air just above the disk.  Then in the 90's drive manufacturers needed to get the heads even closer to the media so they put ripples in the disk surface and allowed the ultra-light-weight heads to "skim" along the disk as they rode up and down in a sine-wave pattern (you can't allow the heads to touch the surface of the disk if both are really flat because both surfaces are now so finely made they're too "smooth", and "stiction" will cause the two surfaces to bond to each other.   The thickness of platters and heads are being pushed to new lows, requiring different materials to be used such as glass just to prevent wobble or surface deformation in the platters.  And they're also pushing the rotational speeds up.

 

So... hard drives are becoming much less expensive per byte, but more fragile in general.  It's the nature of the beast.

 

What would the failure rate of the PS3 hard drives be?  Who knows.  It depends on the hard drive Sony uses and how the hard drive is used.  The company I work for supports 5000+ enterprise desktops, and on more than one occasion we've had to just go through and replace large lots of hard drives because that particular model from that particular manufacturer is experiencing large numbers of failures.  We also see a lot of hard drives die prematurely due to too much "thrashing" depending on usage patterns, i.e. - the read-write heads are forced to constantly seek back and forth across the disk at high speeds.   Sony seems to have put high-quality components in the PS3, but I doubt they'll perform better than other high-quality components in the industry.

 

 

 


On top of this, I remember reading an article that was posted on Slashdot which claimed that the marketing materials about hard-drives were unrealistically optimistic about mean time before failure; they claimed that even in a perfectly optimal environment (which is something you wouldn't every really find) hard-drives tended to fail at 2 to 4 times the rate that was claimed.



Griffin said:
No problem with my 60gb launch unit, but i have had a couple games freeze on me, but that happens less then once for every 48 hours of gameplay, it also happened with a couple demo's the ATV one and the F1 one, but the atv one sucked so that was fine.

 Tell your parents that the PS3 is one of the only Blu Ray players that can update its Blu Ray standard via a firmware update.  This means they won't have to buy a new Blu Ray player years down the road if they get a Blu Ray 1.1 player now and want a Blu Ray 2.0 player 3 years from now.  See the Blu Ray wiki if you're unsure of what 1.0, 1.1, and 2.0 are.  :)



I have a 40 gb. I've had it only for two months but i've never had even a freeze. No crashes, nothing. It has all run smoothly until now, fortunately. I hope I continue to be lucky lol



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First time I've heard of it. Haven't had any problems with my ps3 yet.

 

Edit. By the way I have the 40gig version and have had it for 2 months.

 



 

 

zackblue said:
lol wut?

Well its not the console, its the port. The ps3 reacts, when there is something trying to attack its CPU, and Hard drive it shuts off by itself to stop the threat. Therefore its not the ps3 but the software that is defected.

 Hahaha, is this a joke post?  



Cryoakira said:

I'm not trying to start a troll wars, I'm just asking a question.

On the PS3 official french community forum ( http://community.eu.playstation.com/showthread.php?t=156146&page=34 ), more and more ppl are complaining about the PS3 lens problem. Apparently, the console sometimes crash (mainly with PES but other games too) and once reboot, the console itself still works, and you can play demos, use PSN and such, but it doesn't read BR discs anymore. At all.

 Is it a "local" problem or does it happens in your country too ? Any idea of how big is this problem ?


If it's anything like the PS2 dvd lens problem it'll likely be a pain in the ass in a few years.  It seems like every second PS2 I've seen has a problem reading either cds or dvds or both.



HappySqurriel said:
Final-Fan said:
HappySqurriel said:
Mars said:
There is no lens problem, some software compability issues yes. PS3 is at less then 1% failure rate.
If you want to say the reliability is good, just say "The PS3's reliability is good" ... Don't make up numbers!
I've heard "less than 1%" also. What's the real number and what is your source?

I don't have a number and I don't have a source ... Just having heard "less than 1%" is not very trustworthy, or believeable. Also, less than 1% is not (in general) believeable because (unless Sony found 'magical' hard-drives) the hard-drive's failure rate shoud be noticeably higher than that.


 sony own words are .02%

 

ok hater. 



And Sony denied issues with the lenses on the PS2 for an absurd amount of time. Company's tend to exaggerate and lie when they won't get in trouble. .02% sounds to be one of those occasions.

Honestly, do you believe less than 20k ps3s have broken?