I too jumped onto the PS1 train early and was burned by Sony. The original PS1 was poorly designed (the heat from the processors broke down the rubber mounts that keep the drive in place) and Sony refused to fess up to it because it would have cost them a lot of money to fix all those faulty consoles.
In this generation, however, the biggest problem seems to be the 360. I've seen the horror stories online. Who hasn't? But I also know people who have had problems with theirs. It seems like everyone knows somone who's had a problem. This cannot be as isolated as MS wants everyone to believe. While I currently have no plans on picking up a 360, I definitely won't buy one until after they switch to the 65nm process.
Numbers are like people. Torture them enough and you can get them to say anything you want.
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