What is the added value of this platform for PC gamers?
A CD/DVD is not required to play the game. The protected game can be installed as many times and on as many computers as you like! Saved games are also synchronized online so the user can continue playing from where he/she left off from any computer; at work, at a friend's place etc.

How many computers can I install the game on?
There is no limit to the number of computers on which you can install the game! However you can only play with your individual Ubisoft account on one computer at a time.

Is there an "off-line" option?
No. The added services to the game (unlimited installs, online storage of saved games and the fact that you don’t need the game disc to play) require you to have an online connection while playing the game.

What if I lose my account or my computer crashes?
Customer service is available to help you re-access your account. If you experience a computer crashes, the game will kwill still recognise your license and all synchronizations made before the crash will be stored online.

What if Ubisoft decides not run these online services in the future? Will my game stop working?
Ubisoft is committed to being a forerunner in providing new exciting online service. If any service is stopped, we will create a patch for the game so that the core game play will not be affected.

What will happen if I lose my Internet connection when I play the game?
If you lose your Internet connection the game will pause while it tries to reconnect. If the Internet Connection is unable to resume you can continue the game from where you left off or from the last saved game.

Will all my saved games be stored online?
Yes! They will be stored both online and on your PC.

Will customers need to upgrade their Internet connection to broadband speed?
No. We've made sure that the game is playable even with the lowest (A)DSL connections.

Will I need to be online the whole time when I play the game? Including for single player?
Yes. You will need to have an active Internet connection to play the game, for all game modes.

Can I resell my game?
Not at this time.

Can I resell my game along with my Ubisoft account?
Your Ubisoft account features your personal data and cannot be given or sold to anyone.

Do you have to be a member of Uplay to use this service platform?
This system requires you to have a Ubi.com account. A Uplay and a Ubi.com account are the same. You don't need to use Uplay to use this service platform, but if you wish to do so, it's very simple.

Do you plan to implement this system on home consoles?
This system is for PCs only.

What happens if I pre-ordered my game without being aware of the permanent online connection requirement ? Can I get a refund?
Please check with your retailer to find out their return policies.

What happens if the server crashes on weekends or at night? Will there be 24/7 support?
Yes, Ubisoft provides 24/7 support on servers.

Why is Ubisoft forcing their loyal customers to sign up for a Ubisoft account when they don't want to give their private data and only play single player games?
We hope that customers will feel as we do, that signing up for an account will offer them exceptional gameplay and services that are not available otherwise.

Shack News received some clarifying information from Ubisoft. They explain that they will apply patches should they ever remove the servers behind the games. They also explain that if your connection drops while playing, the game will pause while it tries to reconnect, and then will apparently allow you to carry on without the internet. They don’t say whether it will be impossible to save if you do, however. They also say in the same notes that, “you will need to have an active Internet connection to play the game, for all game modes.” So this is a little unclear.