Call them and tell them you want to cancel your Xbox Live subscription. Tell them it's because your console died. Xbox Live is free money to them, and they'll move heaven and earth to keep from losing that investment. I broke my last 360 myself (opened it up. Instant RRoD), and when I told them to cancel my subscription, the lady on the phone told me to send it in anyway. I even told her that I broke it because it wouldn't read my discs. She still set me up for repair. I bought a new 2008 Jasper model, anyway. I needed the peace of mind.










.... Otherwise X360 is great console but the realibility is probably the worst that I have ever seen in electronics.