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Forums - Microsoft - Is E 74 the new RROD wearing a disguise?

My trusty, 2.7 year-old 360 Pro decided it had apparently had enough of the brutal gaming sessions my son and I have put it through these many, many months, and decided to take a sabbatical.

While playing a Halo Wars skirmish this evening, the screen suddenly changed from a beautiful, detailed rendering of Covenant forces bowing to the unstoppable force of my human army, to one of a human army getting their collective clocks cleaned by the Covenant in a blinding white snowstorm with areas of light blue and green thrown in for effect.

My son had just come downstairs and asked if he could play, and was puzzled to hear my forces screaming as they died horribly, their master (me), completely powerless to do anything to help as I couldn't see a darned thing except the slowly diminishing health bars of my troops.  I told him the game seemed to be glitching, then I hit the Xbox button on my controller and the NXE window popped up and everything looked fine.  So back to the game... still a losing battle in the middle of January somewhere in North Dakota.

I rebooted my machine, and beheld the dreaded RROD.  No wait, it was only one segment... and the screen had a message in almost every known language but Klingon, informing me that my system had experienced the specific error "E 74" in large, Tron-like letters and digits at the bottom of the screen.

I did a little research, called MS, did the troubleshooting dance with someone named "Karen" (apparently this is a popular name in Mumbai), and found out that yes, indeed, we were having some sort of console failure, not an accessory failure, and would get to send the console in and for a mere $99 could have it fixed.

Okay... so the law of averages bit me and I got a non-3-segment error, i.e. - not covered by the warranty.  But then I went to engadget.com and a few other sites, and it began to seem that MS might be pulling a fast one here.  Hmmm... the number of E 74 errors have spiked dramatically since approximately the time the NXE was released.  Could the NXE be pushing the hardware scaler (or other hardware) in such a way as to cause this failure to be more prevalent?  Are the NXE avatars staging a revolt?  Has MS changed the system software in the NXE to report a single flashing red segment for errors that used to result in three flashing red segments, thereby saving themselves a lot of money on the 3-year warranty?  Is it all just a coincidence?

Now I need to decide if I really want to have my unit repaired or get an Arcade unit for $199.  Here are the pros:

New Arcade: newer, lower-power motherboard, quieter/better DVD drive, brand-spankin' new 3-year RROD warranty, HDMI, can have the unit tomorrow, and it can use all my 360 Pro accessories (HD, headset, wireless network adapter, wireless controllers, etc.).

Repair of the older 360: half the cost of a new Arcade.

Seems like an easy choice, right?  But the E 74 error doesn't appear to favor older consoles over newer ones, and what if I buy a new Arcade and get the same error in 13 months?  Then I'm back at square one.

I didn't worry so much about RROD, because the warranty is very good when dealing with it, but the E 74 is only covered for 12 months and is beginning to look like a strong competitor to RROD, or the same issue disguised as something else.  If I didn't like Halo games so much and have 30+ 360 games in my library, I would be tempted to switch to a PS3 (except for the cost... that's just too much to spend in this economy).

So I'm stuck without a good, clear course.  Thanks, MS.

 



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Sorry for your misfortunes. I too have had the same problem even after I fixed it.



halogamer1989 said:
Sorry for your misfortunes. I too have had the same problem even after I fixed it.

So, did you get it repaired or opt for a new unit?

 



Force a RRoD and see if they swap units for you. Should do it quick as you are about out of the 3 years.



There are work arounds to this to make it RROD, or atleast have it work temp (towel trick?) and then possibly RROD. I would try those and see if you get the RROD and send it in. If it doesn't work I would honestly buy the a Arcade 360 and sell any extras you get out of it on eBay or keep the wireless controller it comes with. Whatever the case be, by a new one rather then a refurb. Chances of your new one RRODing are still higher then a E74, they aren't as common just more common then they use to be,



It's just that simple.

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crumas2 said:
halogamer1989 said:
Sorry for your misfortunes. I too have had the same problem even after I fixed it.

So, did you get it repaired or opt for a new unit?

 

I already opened it up last year to fix the DVD drive prob then it RRODd on me and I had to send it to a speciality shop and then I got wise and fixed the 1 red light prob that you have and that lasted for about two days.  Now it is 1 red ring again.  Suffice it to say mine is a Sept 2006 Xenon model so it is going to have a boatload of problems. 

 

I might get a Valhalla unit when it comes out.  Right now I am using my roommate's 360 and playing PC games but most of the time college work is what keeps me busy

 



Thanks for the input, guys. I'm tempted to make it RROD because, even though I would never intentionally cheat someone, I really feel MS may have found a way to skirt the promised RROD coverage. The post-NXE spike in E 74 errors is suspicious, from a statistical perspective.

On the other hand, HDMI and a quieter, cooler, lower-power (forgot to mention that one) machine would be nice, and I swear this machine must have been on for at least 2000 hours over the past 2.7 years... I've played Oblivion, alone, for 600+ hours...



Good luck man.



crumas2 said:
Thanks for the input, guys. I'm tempted to make it RROD because, even though I would never intentionally cheat someone, I really feel MS may have found a way to skirt the promised RROD coverage. The post-NXE spike in E 74 errors is suspicious, from a statistical perspective.

On the other hand, HDMI and a quieter, cooler, lower-power (forgot to mention that one) machine would be nice, and I swear this machine must have been on for at least 2000 hours over the past 2.7 years... I've played Oblivion, alone, for 600+ hours...

 

I agree that MS shouldn't cheat anyone, and should offer a 3 year warranty for all hardware related issues till they can get their act together. It seems like RROD is lot less problematic then it was a year ago but thats no execuse to still have hardware failure.

Also if your going to put in 2000+ hours a Jasper may be worth considering depending how much in electricity you will save running the newer machine. It could be a few dollars a month you could save in electricity but over a few years that could probably pay for a Arcade Jasper, or at the worst half of the cost.



It's just that simple.

MonstaMack said:

I agree that MS shouldn't cheat anyone, and should offer a 3 year warranty for all hardware related issues till they can get their act together. It seems like RROD is lot less problematic then it was a year ago but thats no execuse to still have hardware failure.

Also if your going to put in 2000+ hours a Jasper may be worth considering depending how much in electricity you will save running the newer machine. It could be a few dollars a month you could save in electricity but over a few years that could probably pay for a Arcade Jasper, or at the worst half of the cost.

You make an excellent point.  If I'm going to have to spend either $99 or $199 (assuming I decide not to monkey with it and try to get an RROD), then the savings over another 1-3 years in electricity might offset the difference considering how much the machine is on at our house.  It's less likely to be a wash compared to a free refurb, but who knows...