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Forums - Microsoft - My 360 Malfunctioned :(

kn on 24 July 2007

Mine is under warranty. I've only had it a couple of months at this point so I'm good to go as far as coverage. The only problem, of course, is that I'll be sending mine in with the bazillion others who now can get their formerly worthless xbox 360 fixed that was otherwise out of warranty and a $140 repair job. That means I probably won't see my xbox return for 6 weeks. Being that it is a brand new console, I'd rather not have a refurb back that has been through the "cycle" a number of times. I'd prefer they repair mine or give me a new one. I was just getting into the whole Halo thing after having finished 1 and was going to buy halo 2 today but not now...

Certainly I'm very disappointed, but I knew what I was getting into. In hindsight, I'd still HIGHLY suggest getting an Xbox 360 as the console, when working, rocks. I'd get it from Best Buy or Toys R Us and buy their "no questions asked" swap warranty. That way you are back up and running in nothing flat and no dealing with microsoft....



I hate trolls.

Systems I currently own:  360, PS3, Wii, DS Lite (2)
Systems I've owned: PS2, PS1, Dreamcast, Saturn, 3DO, Genesis, Gamecube, N64, SNES, NES, GBA, GB, C64, Amiga, Atari 2600 and 5200, Sega Game Gear, Vectrex, Intellivision, Pong.  Yes, Pong.

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akuma587 on 24 July 2007
steven787 said:
I was wrong. I can't believe it. I thought they would cover it, but I looked into it and they don't. Incomplete warranty FTL.

 Glad to see someone looked into this.  Thanks Microsoft!  Sticking it to us in stride!



We had two bags of grass, seventy-five pellets of mescaline, five sheets of high-powered blotter acid, a salt shaker half full of cocaine, a whole galaxy of multi-colored uppers, downers, screamers, laughers…Also a quart of tequila, a quart of rum, a case of beer, a pint of raw ether and two dozen amyls.  The only thing that really worried me was the ether.  There is nothing in the world more helpless and irresponsible and depraved than a man in the depths of an ether binge. –Raoul Duke

It is hard to shed anything but crocodile tears over White House speechwriter Patrick Buchanan's tragic analysis of the Nixon debacle. "It's like Sisyphus," he said. "We rolled the rock all the way up the mountain...and it rolled right back down on us...."  Neither Sisyphus nor the commander of the Light Brigade nor Pat Buchanan had the time or any real inclination to question what they were doing...a martyr, to the bitter end, to a "flawed" cause and a narrow, atavistic concept of conservative politics that has done more damage to itself and the country in less than six years than its liberal enemies could have done in two or three decades. -Hunter S. Thompson

akuma587 on 24 July 2007
rocketpig said:
your mother said:

I disagree - it's an outrage that the 360 suffers from this kind of unreliability in the first place - consumers shouldn't have to deal with RRoD-type issues in the first place.

Can you imagine if this kind of manufacturing defects made their way into cars, trains, or airplanes?

The Kotaku article has Brian Crecente having nine 360s malfunction - that is outrageous!


I'm not making excuses for MS and the RRoD... I was talking about the DVD drives. Those don't seem to be failing at a rate higher than any of the other consoles (and not nearly as bad as the PS2).


 All you had to do with your PS2 DVD drive was clean it and it worked like it was brand new (I know, I have done it to two different PS2's that are at 6 and 7 years respectively).  This is actually a problem on many CD/DVD drives besides the one on the PS2.  It wasn't a blender that destroyed your discs and refused to eject them.



We had two bags of grass, seventy-five pellets of mescaline, five sheets of high-powered blotter acid, a salt shaker half full of cocaine, a whole galaxy of multi-colored uppers, downers, screamers, laughers…Also a quart of tequila, a quart of rum, a case of beer, a pint of raw ether and two dozen amyls.  The only thing that really worried me was the ether.  There is nothing in the world more helpless and irresponsible and depraved than a man in the depths of an ether binge. –Raoul Duke

It is hard to shed anything but crocodile tears over White House speechwriter Patrick Buchanan's tragic analysis of the Nixon debacle. "It's like Sisyphus," he said. "We rolled the rock all the way up the mountain...and it rolled right back down on us...."  Neither Sisyphus nor the commander of the Light Brigade nor Pat Buchanan had the time or any real inclination to question what they were doing...a martyr, to the bitter end, to a "flawed" cause and a narrow, atavistic concept of conservative politics that has done more damage to itself and the country in less than six years than its liberal enemies could have done in two or three decades. -Hunter S. Thompson

shams on 24 July 2007

We used to have a (working) 360 in our house (my housemate's). Used to.

First the drive died. Don't know exactly what happened, but it did. No matter - he was happy playing XBLA games, and using it as a media player.

But then - RRoD. And ironically, just as he thought his drive was working again.

So now its completely dead. He is hoping to send it in for repairs soon - not sure what happens next.

(no Mass Effect for me this year... :P).

 

 



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IllegalPaladin on 24 July 2007
steven787 said:
This is really bothering me, although I haven't been the biggest MS fan this gen anyway. I had one crap out on me before the first extension. Now that I hear that they don't cover this. I am just ashamed of this, as a gamer. I feel bad for all the xbox 360 owners (myself included) who are getting ripped off with faulty hardware that cost half a month's rent. It is just shameful. I am really considering boycotting MS as a whole over this (not as a movement, just for myself) and switching to a mac and dropping Word (which is unfortunate because '07 is great).

 Wow, I'm glad I don't have to pay that much, it'd be about a whole month's rent for me. 



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kn on 24 July 2007

I'm hoping that they didn't announce the RROD 3 year extension until they had a FOR SURE fix for it. I'm also hoping that means the unit I get will have had the "fix" performed and this unit will be it -- no more exchanges or problems. We'll see when I get it. Somewhere I saw a thread describing how to tell if the new heat shield and such are installed.



I hate trolls.

Systems I currently own:  360, PS3, Wii, DS Lite (2)
Systems I've owned: PS2, PS1, Dreamcast, Saturn, 3DO, Genesis, Gamecube, N64, SNES, NES, GBA, GB, C64, Amiga, Atari 2600 and 5200, Sega Game Gear, Vectrex, Intellivision, Pong.  Yes, Pong.