Blood_Tears

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Blood_Tears on 28 November 2013

Link: http://www.multichannel.com/distribution/att-u-verse-tv-drop-support-xbox-360-december-31/146904

AT&T U-verse TV To Drop Support For Xbox 360 on December 31

Telco Cites 'Low Customer Demand,' Will Issue $99 Credit to Affected Subscribers

By: Jeff Baumgartner Nov 26 2013 - 07:47am

Telco Cites 'Low Customer Demand,' Will Issue $99 Credit to Affected Subscribers

AT&T is alerting U-verse TV customers that the telco will stop supporting its IPTV service on the Xbox 360 after December 31, and directing customers to contact AT&T about receiving a replacement set-top.

To help soften the blow, AT&T said it will issue affected customers a $99 credit, which includes coverage of the Xbox 360 Gold membership U-verse customers needed to enable U-verse TV on the gaming console.

“We apologize for the inconvenience,” AT&T told subscribers in this communique posted Monday by Engadget.

"We’ve made this decision due to low customer demand," an AT&T spokeswoman said via email on Tuesday. AT&T declined to say how many customers currently use the Xbox 360 as a set-top. AT&T ended the third quarter with 5.22 million U-verse TV subscribers.

The decision comes just days after Microsoft launched the Xbox One, its next-generation gaming console, and almost three months Ericsson sealed up its acquisition of Microsoft’s Mediaroom business, which includes IPTV systems and software that powers 24 million set-tops, including devices that run the U-verse TV service.

AT&T, the spokeswoman added, currently has no plans to support U-verse TV on the Xbox One. Verizon Communications FiOS TV is the first, and so far only, U.S. pay-TV provider to offer an authenticated app for the Xbox One during its initial launch phase.

AT&T launched the U-verse TV support on the Xbox 360 in October 2010. The following fall, AT&T suspended its offer of a specialized $99 hardware kit required to turn the Xbox 360 into a full-fledged IPTV set-top as it looked to “improve and enhance” it. The kit included a Motorola-made HomePNA adapter and a Microsoft Media Remote Control, plus a $55 installation fee for existing U-verse TV subs.

endimion

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endimion on 28 November 2013

Sucks... But at&t sucked big time when I had my o deal with them... How is Fios and xfinity btw??? Always wondered???

selnor1983

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selnor1983 on 28 November 2013

Sounds like a ball ache beyond belief. Why did AT&T do it that way. The Sky App on the 360 didn't require all that BS to go with it to make it work.

Xbox One is where its at anyway. Virgin and Sky are supporting TV soon in the UK via apps on Xbox One and not just set top integration. Apparantly theres gonna be the ability for apps on Xbox One like Xfactor to snap in and vote whilst watching. I suppose the limits are only the Providers and the apps themselves.